Targeted Case Management

Living with a mental health condition can make navigating healthcare, housing, employment, and community resources overwhelming. You don’t have to do it alone.

At Affinity Care, our Targeted Case Management (TCM) program is designed to support adults living with mental health challenges in navigating the many systems that affect daily life. TCM is a person-centered care coordination service that helps you identify needs, set meaningful goals, and access the resources required to achieve stability, independence, and improved quality of life.

What is Targeted Case Management?

Targeted Case Management is a county-authorized mental health service designed to support adults who need assistance coordinating care and accessing community resources.

At Affinity Care, our case managers walk alongside you to:

Identify your strengths and needs
Develop a clear, goal-driven plan
Connect you with essential services
Coordinate providers and supports
Monitor progress and adjust as life changes

Our approach is relationship-based, culturally responsive, and focused on preserving dignity while promoting long-term stability and recovery.

What Services Are Offered

When you’re connected with an Affinity Care case manager, here’s what to expect:

Comprehensive Assessment – We begin with an in-depth look at your needs, strengths, and goals.
Individualized Care Planning – Together, we create a customized plan that outlines the services and supports that matter most to you.
Referral & Linkage – Your case manager connects you with the right providers and helps you access necessary community and clinical resources.
Ongoing Coordination & Support – Regular check-ins, progress monitoring, and plan adjustments as your needs change.
Crisis Planning – Preparing in advance to manage transitions and potential setbacks with confidence.

Who We Serve

Our TCM services are available to adults who:

Are diagnosed with a serious and persistent mental illness

Are eligible for Medical Assistance (MA)

Need support accessing and coordinating services

Experience barriers in housing, employment, healthcare, or daily functioning

How to Get TCM Services

To receive Targeted Case Management through Affinity Care, contact your county and request a mental health case manager.

Hennepin County
Call the Hennepin County Front Door at (612) 348-4111 and request Adult Mental Health Targeted Case Management through Affinity Care.

Ramsey County
For general assistance and additional information, call: Adult Mental Health Targeted Case Management at (651) 266-4401.